Shipping:

International flat rate of ₤16 applies for all orders.

Free standard shipping is offered on orders above ₤200. 

Please allow 1-2 weeks for delivery. For pieces that are made to order, Please allow up to 4 weeks for delivery.

We offer shipping through our preferred carrier. You will receive a shipping confirmation once the package is on your way. 

The shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches the country of destination.

  

International Returns and Exchange:

Unfortunately, we do not offer returns and exchange for our items at this moment.

We kindly ask you carefully review your order before making a purchase, if you have any questions about the product descriptions and sizing guides, please send email to hello@softmountains.com.